Awards & Accolades |
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A recent national survey published by Impulse Research, rates Columbia Focus one of the World's Best Facilities in 2002. The survey included over 950 facilities, which were judged on recruiting, personnel, facility, location, food service and value. Columbia Focus was one of 173 facilities worldwide to achieve the "Top Rated" status. To qualify for the "Top Rated" designation, a facility must be rated "excellent" by at least 10 moderators and researchers and maintain an average overall rating of 81 or above. Client's Comments It is an absolute pleasure working with Columbia Focus in all
respects. All of the projects we have partnered with you on have
been executed smoothly and effectively, satisfying our clients
and making us look great. What I value most, however, in working
with Columbia Focus is the personalized attention you offer and
the genuine interest you show in our business as a whole. The professional
relationship that we have cultivated is rare and refreshing as
it encompasses much more than coordinating focus groups. You are
always there for us in a pinch, and we plan on using Columbia Focus
again and again as more and more projects come our way. THANK YOU! JoAnn, you and your staff know the true meaning of customer service.
Your recruitment efforts have always provided us with a very well
balanced group. Information obtained from the focus groups has
helped us make some strategic decisions important to our company’s
growth. Thanks so much for all your hard work. The research went very
well and Dennie had good things to say about you and your staff.
We hope to work with you again soon. The recruiting was on target, the hostesses were helpful, the
rooms are accommodating…most importantly, my CLIENTS WERE PLEASED.
We’ll be back. JoAnn and Carol, thank you for all of your hard work on our recent
recruit. Your professionalism and attention to detail made for
a flawless process. Even when the weather did not cooperate, resulting
in the cancellation of one of the sessions, your quick response
and know how resulted in a full make-up session the next evening.
We look forward to working with Columbia Focus for future projects
in the Baltimore/Washington area. We commissioned Columbia Focus to recruit participants for a highly
challenging and intimate research study dealing with the issue
of child support. Their staff was incredibly sensitive to the research
issues, the participants’ individual situations, and our needs
as a vendor. We were very pleased with the results and will not
hesitate to call Columbia Focus again or recommend your services
to others! Very positive experience; good recruiting, good services. Appreciate
your efforts and will certainly use you again next time our needs
take us in your direction. We used Columbia Focus for several focus group projects. They were professional, detail-oriented, and did a great job recruiting and managing the process. The clients were very satisfied. JoAnn is a very conscientious and thoughtful business owner who truly cares about providing clients with a rich experience for their qualitative research studies. The Columbia Focus facility is in a great location between Baltimore and Washington and well-designed for both client and focus group participant. JoAnn’s organization provided the expertise we needed to get the job done. With a short time table and a difficult assignment, her team delivered the results we needed. I would definitely work with her again. JoAnn’s work with me on a recent qualitative research project was first and foremost attentive to our rather idiosyncratic needs. She adjusted on the fly many times to create a smooth operation. She and her staff were extremely responsive and worked above and beyond the call in getting the respondents we needed for our project. |
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